Sourcing designer metal furniture, high-precision aluminum profile systems, or heavy-duty stainless steel products from overseas can feel like a logistical challenge. Interior designers, business owners, media influencers, and stylish home enthusiasts often worry about long freight delays, import tariffs, or receiving bent, scratched, or dented metal components during transit.

At Alumproject, based in the Kyiv region of Ukraine, we have eliminated these risks entirely. By combining European manufacturing precision with an air-tight international logistics strategy, we make acquiring premium aluminum and steel products fast, transparent, and completely risk-free for clients across the United States.

Alumproject order processing timeline for standard and custom aluminum hardware orders

1. Order Processing & International Shipping Timelines

For anyone crafting their ideal space—whether you are a homeowner, an entrepreneur, or a creator prepping a new space for the camera—deadlines matter. Waiting months for ocean freight is rarely an option when a decor update or space setup is in full swing.

  • Standard Order Processing: 1–3 business days (Mon–Fri, excluding Ukrainian public holidays).

  • Custom Orders: 5–7 business days.

  • High Demand Periods: +2–3 extra days (e.g., Black Friday, Christmas, etc.).

Shipping Options & Delivery Rates:

  • UPS Express: 3–7 business days — FREE worldwide (No minimum order required).

  • Ukrposhta Standard: 10–21 business days — FREE worldwide (Average to USA/Canada: 7–14 business days).

  • UPS Expedited (Priority): 10–14 business days — $45 USD extra.

💡 Pro Tip for US Buyers: Add items to reach FREE UPS Express shipping — no minimum order spend required!

2. Zero Hidden Fees: US Customs & Import Taxes Included

International hardware procurement often comes with unwanted surprises—unexpected customs clearance charges, port handling fees, or import tariff invoices upon arrival in the United States.

At Alumproject, we operate with 100% pricing transparency:

  • USA Deliveries: Shipping to the USA — all taxes are included in the price. What you see at checkout is the final delivered price—no extra bills or border delays.

  • Other Countries: Customs and duties are calculated separately by the buyer according to local customs laws.

  • Declared Value: Actual order value is declared on all documentation (strictly no under-declaring) to ensure full legal compliance.

Multi-layered industrial packaging with wooden frame and pinplast protection for aluminum profiles


3. Industrial Packaging Engineered for Precision Metalwork

Designer metal furniture, long aluminum profiles, and stainless steel components require specialized, rigid packaging to prevent scratching, bending, or corner impact damage during international air transport.

Our multi-layered protective box system guarantees 100% protection:

  1. Dense & Rigid Cardboard Outer Enclosure: High-density outer packaging designed for long-haul cargo transport.

  2. Reinforced Wooden Framing: Long profiles and metal frames are enclosed in structural wooden skeletons to prevent flex, compression, and impact.

  3. Internal Pinplast Layer: Shock-absorbing insulation isolates metallic surfaces, protecting finishes from scratches and vibration.

  4. Fragile Handling Labels: Applied prominently to all shipments.

  5. Full Insurance Coverage: Covered for full order value.

4. 100% Replacement Guarantee: Total Peace of Mind 

We ship from Ukraine with love. Despite challenges, 99% of orders arrive safely worldwide. However, if transit damage or courier loss ever occurs, we take complete responsibility.

🛡️ The Alumproject Zero-Risk Guarantee:

Every shipment is covered for full order value. For proven lost or damaged items, we will immediately issue a full refund or send a brand-new replacement item completely FREE.

Requirements for Claims:

  • Report Timeframe: Must be reported within 30 days of tracking status being marked as "Delivered".

  • Required Documentation: An unboxing video + clear photos showing the packaging and item damage.

5. Important Shipping Restrictions

To ensure smooth delivery to your residential or commercial site, please note the following operational guidelines:

  • Street Address Required: No PO Boxes (street address strictly required for carrier delivery).

  • Remote Areas: Delivery to remote zip codes requires +2–5 days extra delivery time.

  • War Zones: Limited service applies to active conflict zones (check availability prior to ordering).

6. Live Step-by-Step Tracking & Customer Support

Maintain complete oversight over your supply chain with real-time tracking at every stage:

  1. Processing Confirmation Email: Sent on Day 1.

  2. Dispatch & Tracking Number: Issued 1–3 days later.

  3. Live In-Transit Tracking: Real-time updates via UPS or Ukrposhta mobile apps.

  4. Delivery Confirmation: Final delivery notification upon direct arrival.

Support Ukrainian industry and contact Alumproject for custom aluminum and metalwork solutions

Contact Us & Support Ukrainian Industry 🇺🇦

Thank you for supporting Ukrainian artisans, engineers, and production teams!

Looking to add exclusive accents to your interior?

👉 Visit the Alumproject homepage, explore our catalog today, and enjoy FREE UPS Express Shipping to the USA! Choose unique, premium-quality metal furniture designed to highlight your space's individuality and built to last for decades.

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