Shipping from Ukraine: Delivery Times, Tracking, and Carriers

Alumproject ships aluminum furniture worldwide from Ukraine.

Each order is prepared, packed, and shipped with tracking, so you can follow your package after it leaves our workshop. Alumproject product pages state that orders ship worldwide from Ukraine with full tracking, and current product shipping information lists UPS Express and Ukrposhta as the available worldwide shipping options.

Where does Alumproject ship from?

All Alumproject orders are shipped from Ukraine.

This includes regular catalog products and custom aluminum furniture. After your order is placed, the item is prepared, checked, packed, and handed over to the shipping carrier.

Do you ship worldwide?

Yes. Alumproject offers worldwide shipping.

Current product pages mention free worldwide shipping with UPS Express and Ukrposhta.

Shipping availability and delivery speed may depend on the destination country, package size, and carrier route.

How long does order processing take?

Order processing depends on whether the item is a regular product or a custom order.

Order type	Processing time
Regular product	5–7 business days
Custom order	12–14 business days

These processing times are listed on Alumproject product pages.

Processing time means the time needed to prepare your order before shipping. It does not include the delivery time after the package is handed to the carrier.

How long does delivery take?

Delivery usually takes 5–14 business days, depending on your location.

This estimate appears on Alumproject product pages together with the shipping information.

Please remember that international delivery can sometimes take longer because of customs, holidays, carrier delays, weather, or local delivery conditions.

Which carriers does Alumproject use?

Alumproject currently lists two main shipping options:

UPS Express;
Ukrposhta.

Both options are listed as worldwide shipping methods on product pages.

The final carrier may depend on the destination country, product size, shipping route, and available service at the time of dispatch.

Is shipping free?

Yes, Alumproject currently lists UPS Express and Ukrposhta shipping as free worldwide on product pages.

If shipping conditions change for a specific destination or special custom order, Alumproject should confirm this before the order is finalized.

Will I receive a tracking number?

Yes. Alumproject ships orders with full tracking.

After your order is shipped, you should receive tracking information. You can use it to follow your package until delivery. Product pages state that Alumproject ships worldwide from Ukraine with full tracking on all orders.

Why has my tracking not updated?

Sometimes tracking does not update immediately.

This can happen when:

the carrier has received the package but has not scanned it yet;
the parcel is moving between sorting centers;
the package is in customs;
the local carrier has not updated the tracking page;
weekends or holidays slow down updates.

If your tracking has not changed for several days, contact Alumproject with your order number and tracking number.

What happens after I place an order?

The process usually looks like this:

You place your order on the website.
Alumproject confirms the order.
Your product is prepared or produced.
The item is checked before packing.
The order is carefully packed for international shipping.
The package is handed to UPS Express or Ukrposhta.
You receive tracking information.
The package is delivered to your address.

How is aluminum furniture packed for shipping?

Aluminum furniture needs secure packaging because it is a finished interior product. Alumproject product pages highlight careful packing and secure delivery.

The goal is to protect:

corners;
edges;
surface finish;
shape;
product stability during transport.

When your package arrives, inspect it before disposing of the packaging.

What should I do when my order arrives?

After delivery, check the package and product carefully.

Please inspect:

the outer box;
the product surface;
corners and edges;
finish;
quantity;
any visible shipping damage.

Keep the packaging until you are sure everything is correct.

What if my package arrives damaged?

If the package or product arrives damaged, contact Alumproject as soon as possible.

Send:

your order number;
photos of the outer packaging;
photos of the damaged area;
photos of the product from different angles;
a short explanation of the issue.

Do not throw away the packaging immediately. It may be needed to review the delivery issue.

Can I return an order?

Alumproject product pages mention a 30-day return policy from the date the customer receives the item. Items must be unused and in original condition and packaging. Customers in the EU are also covered by a 14-day cooling-off period.

Custom orders may have different conditions, so it is best to contact Alumproject before returning anything.

Who should I contact about shipping?

If you have a question about shipping, tracking, delivery time, or a delayed package, contact Alumproject support.

For faster help, include:

your order number;
your email address;
tracking number, if already received;
delivery country;
short description of the issue.

Alumproject product pages say customers are welcome to contact the team with questions and that replies are usually provided within 24 hours on weekdays.

Quick shipping checklist

Before placing your order, check:

your shipping address;
apartment or unit number;
phone number;
email address;
delivery country;
product processing time;
whether your item is regular or custom-made.

After shipping, keep your tracking number and monitor the delivery status.

Final advice

Alumproject ships aluminum furniture worldwide from Ukraine with tracking.

Regular products usually need 5–7 business days for processing, while custom orders usually need 12–14 business days. Delivery usually takes 5–14 business days, depending on your location.

For the smoothest delivery, enter your address carefully, follow the tracking updates, and contact Alumproject if anything looks unusual.